This position is no longer open for applications

Customer Service Specialist

Customer Service Specialist (BBBH10096) Kurnell, Sydney, Australia

Salary: AUD60000 - AUD65000 per annum

The Organisation

My client is an ASX-listed market leader in the IT industry. This role will be supporting Australia’s leading IT solutions provider, specializing in the supply of hardware and software solutions to blue-chip organizations.

Our client’s current success has led them to require extra support from Customer Service Professionals and is crucial for their continual growth.

Their humble approach in the workplace will make you feel valued and part of the team from day one. You’ll receive full support from the team and genuine care for your well-being, demonstrated through their monthly health and wellness activities and daily free healthy lunches!

The Role

This permanent position will allow you to join a high-performing office of Customer Service Enthusiasts based in Kurnell.

Day to Day

  • Assist customers with initial enquiries via phone and email.
  • Process phone orders and customer payments.
  • Assist with price and stock availability queries.
  • Assist with order queries, including ETAs, delivery and courier enquiries.
  • Direct enquiries to the correct team.

Requirements

  • Excellent verbal and written communication skills.
  • Ability to work in a team and autonomously.
  • The ability to multi-task and work under pressure.
  • Strong attention to detail.
  • Valid COVID-19 certificate.

Work Day

This role is Monday- Friday, standard business hours.

How to Apply

If you’re interested in this opportunity, please either hit Apply Now or contact Yasmin Watts on 0477 270 419 for a confidential chat.

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