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IT Support Engineer

IT Support Engineer (Jo123456) Abu Dhabi, United Arab Emirates

Salary: USD250 - USD300 per day + Negotiable

Position: IT Support Engineer

Location: Abu Dhabi, UAE

Duration: 12 months


The IT Support will provide support to end users and perform various IT administration tasks to keep the system running


Key Responsibilities:

  • Day to Day users support
  • Setup and troubleshooting PCs/ Printers and other IT Infrastructure operations
  • MS Windows Server administration and backup
  • Security policies compliance
  • Support initiatives in deployment and support of digital solutions
  • Knowledge of Network switches and router administration
  • Promote the use of new tools that improve collaboration within distributed teams
  • Asset management and maintenance of the hardware database, in particular organization and administration of IT equipment as well as creation and maintenance of documentation
  • Collaborate with product teams to consistently deliver quality End users /customer support & Train end users.


  • Autonomous
  • Curious about new technologies and new ways of working
  • Self-Motivated, Good organizational abilities and Good interpersonal skills
  • Good relationship with community of users, their representatives and the local management

Skills and Experience:

  • A Bachelor’s degree from an accredited university or college in Computer science or related field required.
  • 2 years’ experience in similar IT support position and a broad understanding of IT Operations ( Service Operations )
  • Prior experience on SCCM / ticketing tools like Service Now would be a plus
  • Experience on OpenText, MS Teams, PowerBI, JIRA would be a plus
  • Fluent in English
  • Driving license