Revenue Protection - Dual Fuel Meter Operative

Are you a qualified Dual Fuel Smart Meter Engineer looking for a new challenge away from traditional metering work?

We're recruiting for experienced engineers to join a leading infrastructure services provider as a Revenue Protection Officer, helping to tackle energy theft while ensuring customers remain safe and receive excellent service.

We're recruiting in these areas; W, UB, TW, PO, GU, KT, SL, RG, OX, & HP

This is an excellent opportunity to use your technical skills in a varied role that combines investigation, customer interaction and metering expertise, with full training provided in revenue protection and conflict management.

The Role

What will you be doing?

You’ll investigate, detect, and prevent gas and electricity theft in residential and commercial properties. You’ll be responsible for making sure installations are made safe and will work with the supplier to agree what further action is to be taken. You'll collect evidence and provide information to the client to decide next steps.

You’ll be involved in debt recovery work; this may include carrying out metering tasks such as installing a SMART meter or de-energizing/disconnecting the supply.

Do you take pride in your customer service skills? As a Revenue Protection Officer, you’ll be proud of your work and demonstrate professionalism and integrity. You’ll also have the ability to remain calm and professional and confronting situations.

Do you want career progression? Previous experience as a Revenue Protection Officer or in conflict management would be useful but not essential in this role; all you’ll need is a positive, proactive, and solution-oriented mindset. You’ll get full training on revenue protection and conflict management.

What We're Looking For

Essential:

• Full UK Driving Licence (maximum 6 penalty points)
• CCN1, CMA1, CMA3 and MET1
• NVQ Level 2 Smart Metering (Dual Fuel) and/or MOCOPA
• Experience installing Dual Fuel Smart Meters
• Excellent communication and customer service skills
• Calm, professional and confident approach when dealing with challenging situations

Desirable:

• 3 Phase qualification
• CT Metering
• Medium Pressure Gas

What's On Offer

Working Pattern:

·      Monday – Friday

·      No on -calls rota – required.

Salary:

• Dual Fuel - £43,554
• Dual Fuel (3 phase/CT) - £44,671
• Dual Fuel - £46,904 (if based inside the M25*)
• Dual Fuel (3 phase/CT) - £48,022 (if based inside the M25*)
• £2,000 annual Safety & Attendance Bonus
• Overtime opportunities.
• Company van and fuel card
• Uncapped discretionary performance bonus scheme
• 22 days annual leave plus bank holidays
• Pension scheme
• Life assurance
• 24/7 Online GP service
• Employee Assistance Programme
• Retail discounts and employee rewards platform
• Enhanced family-friendly policies
• Cycle to Work scheme
• Refer a Friend bonus
• Ongoing training, career development and progression opportunities
• 22 days annual leave plus bank holidays
• Standby / Overtime / Call out – if you wish to make extra money

Why Apply?

This is a fantastic opportunity to join one of the UK's leading infrastructure businesses, where you'll receive industry-leading training, genuine career progression and long-term job security.

If you're an experienced Dual Fuel engineer looking to develop your career in a specialist field with excellent earning potential, we'd love to hear from you.