Customer Service / Telesales Advisor (210032-3933T) Bristol City Centre, Bristol, England
| Salary: | GBP20000 - GBP27500 per annum + bonus + benefits OTE £27.5k |
Customer Service Sales Advisor Bristol £20k + bonus + benefits OTE £27,500
We are looking for proactive and motivated customer service telesales professionals to join a talented team. Got what it takes? Then we need to talk!
The Role
As Customer Service / Telesales Advisor you will engage with people over the phone on a daily basis. You will have energy and a desire to hit and exceed targets in this role with the ability to relate to people and recognise and help with their needs. Dealing with people either looking for a career change, or simply want to gain a qualification. You are provided with warm leads which will be converted into sales – there is no cold-calling within this role. Your responsibilities will include:
- contacting prospective customers interested in Training Courses through outbound calling.
- ensuring that learners are provided with accurate course information to make informed choices
- providing highest levels of customer experience across the end-to-end sales process
- advising learners on the most appropriate courses or qualifications to suit their needs
- handling new inbound enquiries and leads generated through online and offline marketing activity
The Company
Our client is one of the top performing and fastest growing training companies in the UK. With their success built upon tailored solutions to meet the specific needs of employers and employees, they serve a rapidly expanding customer base across the Active Leisure, Fitness, Hospitality, Retail, Health, Care and Early Years sectors.
The Person
As Customer Service / Telesales Advisor you will have customer service / sales experience, ideally in a contact / call centre environment. With a passion for delivering excellence and a proven track record of achieving targets you will also have:
- excellent verbal and written communication skills
- effective time management and organisational skills
- excellent customer service / relationship building skills
If you wish to be considered for the role of Customer Service / Telesales Advisor, please forward your CV quoting reference 210032-3933.
WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK
Applications are invited with experience in: customer service adviser learning delivery contact centre customer service inbound outbound KPIs targets commercial training sales Bristol