Head of Operations (313770A) North London, England

Salary: GBP95000 - GBP95000 per annum + Benefits

Head of Operations                             London N4                              £95,000 p.a. + benefits

Head of Operations for London based textiles importer & distributor

The Role

As  Head of Operations you will lead the technology and operations teams into the next phase of growth. Technology is at the heart of the business and you will be improving and challenging processes to drive efficiencies, margins and growth, establishing the IT department as a centre of excellence. Your responsibilities will include:

  • Enhancing and supporting the Directors and the wider team in delivering systems and process goals, both short and long term
  • Working with the non-exec CTO to deliver IT transformation projects such as warehouse management, e-commerce integration and establishing the IT department as a centre of excellence within the company
  • Working with the CTO to identify, manage and improve business processes
  • Providing technical knowledge and decision-making to all members of staff
  • Project manage new systems and technology including budget, design, stakeholder management, documentation and implementation
  • Act as an interface between sales/customer service, product, purchasing, accounts and warehouse and IT teams

The Company

Our London based client is one of Europe’s leading importers and distributors of quality textile products from around the world. They operate from offices and two large warehousing facilities in the UK with their own dedicated sourcing offices / fulfilment centres in China, India, and Turkey.

The Person

As Head of Operations you will have a wholesale / warehouse fulfilment background, familiar with ERP systems (ideally Microsoft Dynamics), warehouse operations, drop-ship and product sourcing processes. Comfortable working with a cross-disciplined team of focused professionals you will also have:

  • excellent communication / relationship building skills
  • ability to multi task in fast paced environment
  • excellent organisation skills
  • robust approach to problem solving

If you wish to be considered for the role of Head of Operations, please forward your CV quoting reference 313770A.


Applications are invited with experience in: operations director head of operations wholesale retail textiles ERP Microsoft Dynamics warehouse homeware brands technology e-commerce commercial North London