This position is no longer open for applications

Customer Service Advisor (6 month fixed term contract)      Bristol  £20,400 p.a. (pro-rata)

Are you an outgoing, proactive person with a great telephone manner? Develop your customer service career with this rapidly expanding training provider

The Role

As Customer Service Advisor you will be responsible for delivering an outstanding level of customer service through the provision of telephone and administrative support to learners undertaking Commercial courses and qualifications. You will be responsible for:

• handling all telephone and email enquiries in a timely and effective manner
• ensuring that learners are provided with accurate course information
• ensuring highest levels of customer experience across the end-to-end engagement process
• maintaining contact to guide, support and assess the level of learning achieved
• reporting on the progress of learners towards the completion of their programme

The Company

Our client is one of the top performing and fastest growing training companies in the UK. With their success built upon tailored solutions to meet the specific needs of employers and employees, they serve a rapidly expanding customer base across the Active Leisure, Hospitality, Retail, and Health, Care and Early Years sectors. Their dynamic growth is set to continue as they offer new training and employment programmes, focusing on the provision of Apprenticeships and commercial training for all.

The Person

As Customer Service Advisor you have some experience in a similar role and will have the following skills:

• excellent communication and listening skills
• confident / friendly telephone manner and ability to build relationships
• effective time management and organisational skills

If you think this describes you and you want to put your skills and experience to work in a new way, this could be your life-changing opportunity.  So, click apply and we can start this journey together

As a top training provider, the company is keen to develop your potential and career – interested?

If you wish to be considered for the role of Customer Service Advisor, please forward your CV quoting reference 313669-3593.

WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK

Applications are invited with experience in: customer service adviser sales support adviser training education administration communication Bristol