Customer Service Advisor (303532-3226) Bristol, England

Salary: GBP23000 - GBP23000 per annum + pro rata + benefits

Customer Service Advisor        Bristol              £23k p.a. + benefits (3 month FTC)

3 month fixed term contract for Customer Service Administrator with growing business in Bristol

The Role

As Customer Service Administrator you will provide support and coordinate all administrative activities across the organisation.  Acting as the main customer contact, supporting & maintaining excellent customer service your responsibilities will include:

  • handling all incoming customer queries, professionally and effectively
  • recording / maintaining accurate information on business systems
  • building positive relationships with internal / external customers
  • supporting the re booking of assessments and planning meetings
  • delivering against agreed personal & functional KPIs

The Company

With a long-established reputation in carrying out assessments, our client takes an innovative and dynamic approach, and is one of the first organisations to be registered with the Education and Skills Funding Agency, helping employers across the UK to deliver the independent End Point Assessments that are now an essential element of any Apprenticeship. They develop off-the-shelf, customised or fully bespoke training programmes across a growing number of sectors, delivering excellent customer service through a collaborative approach. On offer is a great benefits package, including 25 days holiday (business closes at Christmas), contributory pension (company matched), life insurance, and company car scheme option after probationary period.

The Person

As Customer Service Advisor you will have previous administration experience in a similar role providing support to a busy team.  With excellent customer service experience and/or skills you will also have the following skills:

  • ability to use MS Outlook, Word & Excel
  • experience managing multiple tasks & priorities
  • excellent written and verbal communication

This is a 3 month fixed term contract role.

If you wish to be considered for the role of Customer Service Administrator, please forward your CV quoting reference 303532-3226.


Applications are invited with experience in: customer support coordinator customer service administrator KPI contact centre communication customer service advisor EQA training education office job administration microsoft office Bristol