Customer Service Administrator (313729) West London, England
| Salary: | GBP25000 - GBP28000 per annum + benefits |
Customer Service Administrator West London £25k to 28k + benefits
Customer Service Administrator for successful London based wholesale company
The Role
As Customer Service Administrator your role is all about communication. Liaising with colleagues, the accounts team, wholesale / web customers, warehouses and sales agents, your responsibilities will include:
- email correspondence with customers / wholesale suppliers
- taking customer phone calls
- collating / interpreting stock reports
- check order requests / queries re. price, sizing etc
- raise invoices
- processing orders & returns
The Company
Our client is a successful wholesaler and retailer of footwear. They have developed some of the worlds most recognisable brands, and now operate in both the UK and Germany. With a commitment to sustainable development, they focus on long term brand growth based on responsible business practices and renewable / recycled materials.
The Person
As Customer Service Adviser you will have some experience in a similar role, ideally with a knowledge of the wholesale and footwear sectors. You will also have:
- basic knowledge of Excel
- experience using SAP and Shopify (training can be provided)
- good organisational skills
- good communication skills both written and verbal
Due to Covid, this role will be part home based with regular attendance at the London office
If you wish to be considered for the role of Customer Service Adviser, please forward your CV quoting reference 313729.
WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK
Applications are invited with experience in: customer service adviser administrator wholesale order processing administration communication office job Excel SAP Shopify London