Customer Relationship Executive / Administrator (210072-4036T) Manchester, England

Salary: GBP25500 - GBP25500 per annum + Benefits

Customer Relationship Executive           National / Home based              to £25,500 p.a. + benefits

Are you experienced in building strong Customer Relationships with great administration support and customer service skills? Develop your potential and career with a rapidly expanding training provider

The Role

As Customer Relationship Executive / Administrator you will assist with co-ordinating and supporting reporting, associated campaigns and generating key intelligence for both internal and external customers. Responsibilities include:

  • manage administration and campaigns to ensure projects / initiatives are completed on time
  • monitor effectiveness of campaigns, producing reports on a regular basis for internal / external use
  • maintain accurate data within CRM to ensure all compliance requirements are met
  • effective processing of financial administration to ensure timely payments
  • create internal briefing documents to support with Curriculum and Marketing requests

The Company

Our client is one of the top performing and fastest growing training companies in the UK. With their success built upon tailored solutions to meet the specific needs of employers and employees, they serve a rapidly expanding customer base across the Active Leisure, Hospitality, Retail, Business & Commerce and Health, Care and Early Years sectors. Their dynamic growth is set to continue as they offer new training and employment programmes, focusing on the provision of Apprenticeships and commercial training for all.

The Person

As Customer Relationship Executive / Administrator you will have experience in a customer focused environment delivering high levels of customer service and administration.  With thorough knowledge of Microsoft Office / CRM / video conferencing platforms you will also have:

  • accuracy and ability to follow instructions
  • confident and professional telephone manner with the ability to build rapport quickly
  • high attention to detail
  • ability to carry out basic analysis on information
  • good organisational and problem-solving skills

If you wish to be considered for the role of Customer Relationship Executive, please forward your CV quoting reference 210072-4036.

WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK

Applications are invited with experience in: partnership executive administrator administration CRM customer relations executive sales customer service Microsoft analysis office 365 CRM job training education curriculum marketing

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