Student and Academic Services Officer (Reception) Bruce, Canberra, Australia
About the role
The Student and Academic Services (SAS) team is responsible for providing high quality administrative and services support within the College across a broad range of academic and student services and administrative functions. The team performs a wide range of functions throughout the student lifecycle, including new student orientations, enrolment, timetabling, social activities and excursions, examinations, and more.
As the first point of contact for students at UC College, the role will help students navigate a wide range of situations and be an approachable, empathetic and understanding guide for students seeking information or a solution to their a problem. The role will liase regularly with academic staff at UC College, as well as staff at The University of Canberra, and high level interpersonal and networking skills will be vital to achieve results.
Selection Criteria:
- Demonstrated ability to meet deadlines and deal with competing priorities
- Excellent attention to detail, including proofreading and editing skills
- Demonstrated ability to relate well to students and professionals
- Ability to independently resolve routine problems and issues
- Sense of responsibility and commitment to education
- IT literacy (e.g. student information system or database, or customer relationship management systems) and experience
- Excellent communication skills, including with people from diverse cultural and linguistic backgrounds
What we can offer you:
- Career progression and development pathways
- Collegial and collaborative environment with the aim of professional excellence
- Health & Wellbeing packages which includes free counselling for employees and family, discounted gym membership, movie tickets, discounts on travel, accommodation and insurance
- Salary packaging and novated lease
- Competitive salary and higher super contributions
About us
UC College is a partnership between Navitas Limited and the University of Canberra (UC). UC College delivers a range of English language, enabling and pathway Foundation and Diploma courses to international and domestic students wishing to progress to University of Canberra degrees.
With a growing network of colleges situated around Australia and internationally, Navitas is an industry leader in providing university pathway programs for domestic and international students. UC College specialises in qualifying and preparing students for undergraduate and postgraduate studies at the University of Canberra.
UC College and Navitas Limited share a common purpose. Both institutions are providers of student pathways to higher education and are committed to creating opportunity and access for students to enter higher education.
Diversity and Inclusion
Navitas promotes and embraces an inclusive and diversified workforce. We believe equality, flexibility and diversity in the workplace will deliver a rich and collaborative environment for our employees, students and clients.
We encourage applications from candidates with disabilities, of all ages and genders, Aboriginal and Torres Strait Islanders and diverse community groups.
How to apply
Please apply online, and include:
- A cover letter outlining why you want to be considered for this position
- An up to date resume or CV, including your current residential address and visa/citizenship status
- A statement addressing the selection criteria above
For enquiries about the role, please contact Tom Bayliss-Hack on 02 62015854
Applications close on Sunday, 19/01/2020 at 05:00pm however, we reserve the right to progress or confirm applicants prior to close date. Applications received after the close date may be considered pending the recruitment process.
Extra information
For further information or to view other opportunities, please visit navitas.com/careers
Successful candidates will require full working rights in Australia and need to obtain a Working With Vulnerable People card.
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