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Technical Solutions Architect & CSM - Remote/UK Wide

Technical Solutions Architect & CSM - Remote/UK Wide

Location:  Buckinghamshire, England
Salary:  GBP70000 - GBP85000 per annum


Technical Solutions Architect & Customer Success Manager (CX) – Remote/UK Wide
Up to £85,000 basic + Car Allowance + Quarterly Paid Bonus

Ultimately, it will be aligned to large clients operating within a Solutions Architect - Customer Success capacity as well as being engaged as a Solutions Architect in enterprise level projects across the business.

The technical capacity is across the ‘Cloud Security’ Portfolio across all vendors, for example, Zscaler, Palo Alto, Checkpoint, Cisco etc.

They specialise in SD-WAN deployments with no limit on what vendors they use however they predominantly look at Silverpeak, Versa, Viptela and VeloCloud. Prior SD-WAN experience is highly advantageous, however SD-WAN knowledge/experience is enough if paired with strong routing protocol experience.

Due to the nature of the role, we will need you to have previous experience working in a similar role of some kind as the client needs this candidate to ‘hit the ground running’.

The successful candidate will be an SME in Security design and implementations, as well as supporting the delivery of projects. Design and implementation is a core element of the position, candidates must display the ability to provide end-to-end complex solutions.

Key Responsibility Areas 

  • Cloud Security design and implementation across cutting-edge Network, Security and Wireless solutions for businesses ranging from SMB through to global enterprise.
  • Supporting pre-sales and sales team on technical briefings with clients, demonstrate an in-depth knowledge of the solutions on offer.
  • Working closely with key clients as a CSM/TDA.
  • Support the operations team, act as a post-sales point of contact.
  • Knowledge transfer and mentoring of other staff.
  • Hands-on deployment of cutting-edge network solutions mainly Cisco amongst other vendor suites. 
  • High-level fault finding and problem-solving (4th Line Support)
  • SASE

Essential Technologies

  • Cloud Security – Zscaler, Palo Alto, Checkpoint, Cloudlock or any other vendor
  • TCP/IP
  • IPS/IDS
  • Knowledge of SD-WAN

Desirable Technologies

  • Routing protocols – BGP/OSPF/EIGRP etc.
  • Experience with SD-WAN

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