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Presales Engineer

Presales Engineer (BBBH2661) Sydney CBD, Sydney, Australia

 

The Role

Are you ready to join the fast pace of a highly skilled team within one of the leading brands in cyber security? You will harmonize with the product team and provide technical pre-sales wizardry and be instrumental in selling the unique biometric identity solution. As the essential conduit between the technical and sales teams, you will command key technical pre-sales support for new and existing clients, and to be a technical thought leader on all aspects of the product.

Responsibilities

  • Work with the sales team to drive sales from a technical vantage point.
  • Translate client needs into technical requirements.
  • Bridge the gap between business and technology
  • Perform investigative interviews to elicit stakeholder perspectives, motivations and requirements.
  • Review and analyse emerging technologies, software and platforms for inclusion in solution design.
  • Work with the client and technical solution architect to translate client needs into prioritised technical requirements which will inform the recommended solution capabilities.
  • Architect and develop solutions alongside the product team in a pre-sales capacity.
  • Develop POCs, run workshops and demonstrations with clients.
  • Document and provide technical solutions in line with customers business problems.
  • Act as a SME for Identity Access Management and other technologies.
  • Participate in technical workshops and discussions with our clients
  • Supporting the technical design process by participating in the analysis of technical application requirements.
  • Responsible for pre-installation requirements
  • Assists in RFI/P/Q preparation as required by the Sales team
  • Works closely with sales teams to earn new business and maintain existing client’s relationships.

Key Experience

  • Exposure to .NET/C#, Java, Javascript (React Native), Objective-C, Swift
  • Experience identifying and solutioning custom IT solutions
  • In depth knowledge of the Identity Management solutions
  • Knowledge and experience with security and cloud infrastructure
  • Experience with RFI response writing
  • Understanding of web and mobile technology (Android and/or iOS)
  • Experience in payment/digital ID solution such as EMV/NFC systems
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