Presales Engineer (BBBH2661) Sydney CBD, Sydney, Australia
The Role
Are you ready to join the fast pace of a highly skilled team within one of the leading brands in cyber security? You will harmonize with the product team and provide technical pre-sales wizardry and be instrumental in selling the unique biometric identity solution. As the essential conduit between the technical and sales teams, you will command key technical pre-sales support for new and existing clients, and to be a technical thought leader on all aspects of the product.
Responsibilities
- Work with the sales team to drive sales from a technical vantage point.
- Translate client needs into technical requirements.
- Bridge the gap between business and technology
- Perform investigative interviews to elicit stakeholder perspectives, motivations and requirements.
- Review and analyse emerging technologies, software and platforms for inclusion in solution design.
- Work with the client and technical solution architect to translate client needs into prioritised technical requirements which will inform the recommended solution capabilities.
- Architect and develop solutions alongside the product team in a pre-sales capacity.
- Develop POCs, run workshops and demonstrations with clients.
- Document and provide technical solutions in line with customers business problems.
- Act as a SME for Identity Access Management and other technologies.
- Participate in technical workshops and discussions with our clients
- Supporting the technical design process by participating in the analysis of technical application requirements.
- Responsible for pre-installation requirements
- Assists in RFI/P/Q preparation as required by the Sales team
- Works closely with sales teams to earn new business and maintain existing client’s relationships.
Key Experience
- Exposure to .NET/C#, Java, Javascript (React Native), Objective-C, Swift
- Experience identifying and solutioning custom IT solutions
- In depth knowledge of the Identity Management solutions
- Knowledge and experience with security and cloud infrastructure
- Experience with RFI response writing
- Understanding of web and mobile technology (Android and/or iOS)
- Experience in payment/digital ID solution such as EMV/NFC systems