Internal Customer Account Manager

£33,000

Worcester

FMCG Manufacturing Industry

Description

We are seeking a motivated Internal Customer Account & Pricing Manager to join our team in Worcester. This role is pivotal in supporting our tender submissions and pricing strategy while providing excellent service to all internal and external customers. The successful candidate will work across various departments, facilitating smooth communication and ensuring pricing readiness aligned with company objectives.

Responsibilities

• Contribute to managing internal customer accounts with a focus on maintaining strong, collaborative relationships across departments.

• Support the tender process by preparing, reviewing, and managing pricing documentation accurately.
• Work closely with all customers to understand their needs and ensure customer satisfaction.
• Coordinate pricing strategies in line with company goals, adjusting as necessary to meet market demands.
• Liaise with sales and finance teams to deliver consistent and competitive pricing models.
• Maintain detailed records of account activities and pricing changes for transparency and reporting.

Qualifications

• Proven experience in customer account management or pricing roles, preferably within a similar industry.
• Strong analytical skills with the ability to interpret data to inform pricing decisions.
• Excellent communication and interpersonal skills, able to engage effectively with customers and internal teams.
• Proficient with Microsoft Office Suite, especially Excel.
• Capability to manage multiple tasks and priorities effectively within deadlines.