Operations Manager

Salary: £35,000 – £40,000 per annum (depending on experience)

Hours: 37.5 hours per week

The Operations Manager is responsible for the smooth, safe and efficient running of warehouse, transport and site operations. The role leads people and processes to deliver strong service, safety, sustainability and profitability.

Key Responsibilities

• Lead day-to-day warehouse, transport and site operations.
• Plan and allocate work (clearances, relocations, deliveries, storage, strip-outs and moves).
• Line manage warehouse, drivers and site teams, including performance reviews and training.
• Maintain stock control, yard/warehouse organisation and safe use of equipment and MHE.
• Oversee transport planning, routing, vehicle allocation and fleet compliance (DVSA, servicing, MOTs).
• Ensure all staff follow Health & Safety, manual handling and safe working practices.
• Maintain high standards of quality, customer service and on-site professionalism.
• Monitor job profitability, labour utilisation and operational costs.
• Drive process improvements, digital workflows and more sustainable ways of working.

Essential Skills & Experience

• 5+ years in operations, warehouse or transport management.
• Proven people management and team leadership experience.
• Strong Health & Safety knowledge.
• Full UK driving licence (HGV desirable).
• Background in removals, furniture or logistics (preferred).
• Confident communicator with strong organisational and problem-solving skills.
• Good IT skills and ability to work with digital systems and workflows.