Customer Service Representative (36978) Macquarie Park, Sydney, Australia

Salary: AUD60000 - AUD62000 per annum + Super


  • Full time contract position - 12 months
  • Parking available & close to transport links and cafes
  • Strong training and development
  • Employee recognition programme

About the company

Join a high performing and collaborative team, and a reputable medical device organisation with a global presence. Our client provides innovative solutions for patients across the world, ensuring they have access to healthcare products that make a difference to their life.

This company proudly boasts a culture that welcomes diversity and inclusion, and has been recognised on corporate equality.

About the opportunity

Become a valued member of a enthusiastic, and cohesive customer service team, working closely with cross functional teams and healthcare professionals to ensure you deliver excellent customer service.


  • Respond to general enquiries from customers relating to products
  • Provide ETA's to customers
  • Process orders on SAP
  • Liaise with 3PL to track orders
  • Run backorder reports
  • Process credits and returns

Skills and Experience

  • Customer service experience in the Medical Device or Pharmaceutical industry preferred; FMCG experience considered
  • SAP experience essential for order processing
  • Order processing and inbound call experience essential
  • Good communication skills

How to Apply

Click apply and your application will be reviewed by Rebecca Lloyd, Senior Sourcing Consultant.