Customer Service Representative - Optical (37048) Chipping Norton, Sydney, Australia
| Salary: | AUD55000 - AUD55000 per annum + Super |
Benefits
- Employee recognition program
- Training and development provided
- Great working environment and culture
- Permanent and secure role
About the company
You will be joining a global optical lens manufacturing company, situated in Chipping Norton, 2170. An innovative and forwarded thinking culture, the company provides solutions to enhancing sight for customers.
About the opportunity
In your new customer service role you will report directly to the customer service manager, you will be joining an established Customer Service team of 6. You will be required to have high attention to detail and great communication skills. Previous optical experience is desirable in an order processing role or retail environment.
Responsibilities
- Data entry and processing orders
- Talk directly with optometrists and optical dispensers
- Assist customers with product enquires and tracking orders
- Prepare credits and returns
- Maintaining relationships with customers
- Communicating with production and dispatch
Skills and Experience
- Optical knowledge or worked in a technical industry with a high level of SKU's
- At least two year in a Customer Service Representative role in the Pharmaceutical and Medical industry/ Optical
- High attention to detail
- Problem solving
Click apply and your application will be reviewed by Rebecca Lloyd, Senior Sourcing Consultant.