Customer Service Representative (BBBH35373) Macquarie Park, Sydney, Australia
| Salary: | AUD30 - AUD30 per hour |
- Immediate start
- Work for a global leader in one of the largest medical companies
- Must have experience in the Pharmaceutical or Medical Device industry and be a confident SAP user
- Flexible working arrangements
About the company
Join a global leader in one of the largest medical companies that is continually delivering advanced medical solutions. Developing innovative technology, this company are dedicated to improving the health of patients.
About the opportunity
In your new customer service role, you will report directly to the customer service manager and part of a team of Customer Service Representatives. You will be required to have great communication skills, a good understanding of SAP and work cross functionally to ensure products are delivered to healthcare professionals in a timely manner. You will need to be comfortable handling a high volume of enquiries both via phone and email.
Duties
Your daily duties would include:
- Process orders using SAP
- Assist with high volume ETA enquiries
- Process invoice requests
- Collaborate with cross functional teams when required
- Handle credits and debits
- Manage phone calls and email enquiries surrounding delivery updates, pricing, and quotes
Skills and Experience
- Experience in a Customer Service Representative position in the Pharmaceutical or Medical Device industry essential
- Strong communication skills
- Computer literate with experience using SAP essential
- Comfortable with remote working when required
Click apply and your application will be reviewed by Rebecca Lloyd, Recruitment Consultant.