Technical Coordinator – Support/Infrastructure/Multimedia/PC (920080RF) Luzern, Schweiz
Technical Coordinator – Support / Technical Infrastructure / Multimedia / PC / Network
Project / Rolle:
We are looking for a Technical Coordinator who will support our client Roche Diagnostics in Rotkreuz.
Tasks & Responsibilities:
Operation
- 1st and 2nd Level Technical Support with Key User Support Model
- Manage 3rd Level Support with int/ext Partners
- Checkups before and Event Support (physical presence) during sessions with external customers
- Documentation (as closing of initial project and as continuous task)
Maintenance
- Preventive maintenance: upgrades
- Lifecycle of Devices / SW / Infrastructure
Enhancements
- Implementation of technical devices
- Technical interfaces
- Integration of Multimedia
- Organizational interfaces to Facility Management, GIS, DIA IT departments, business IT, external vendors
Management Tasks
- Vendor Management: Maintenance- and Support-Contracts, Service Level Monitoring
- Documentation (overview on all technical devices, interfaces, connections, software)
- Adherence to Roche standards through IPC process
- Stakeholder Management: stipulation of SLAs, communication, meetings, reports, presentations
- Requirement Engineering
- Business Analysis
- Project coordination and support
- Risk Management
- Training of key users, hosts, speakers, stakeholders
Documentation (continuous task)
Must Haves:
- Trained and familiar with technical Infrastructure - AV technology, power supply installations,signal technology
- Stakeholder and Project Management with a minimum of 3 – 5 years operative experience preferred in the IVD Sector
- IT basics (PC, network, Clickshare, OS, AMS, Digital Signage)
- Experienced in requirement engineering
- Business Analysis / Risk Management
- Fluent in German / English
- Strong in social skills and communication in a intercultural environment
- Technical Multimedia Operation, Maintenance and Enhancements experience
- Willing to travel within Switzerland (approximately 20%)
Reference No.: 920080RF
Rolle: Technical Coordinator
Industry: Pharma / IT
Location: Rotkreuz
Workload: 100%
Start: 16.03.2021
Duration: 31.12.2021 (+ Option)
Should you find yourself suitable for this position then please send us your complete CV using the link in this advert.
If the position is not a perfect match and you wish to receive other opportunities directly, you can send us your CV anyway via this advert or to jobs[at]itcag[dot]com.
Contact us for further information regarding our company, our positions or our attractive payroll-only-program: +41 41 760 77 65.
About us:
ITech Consult is a certified ISO 9001:2015 Swiss company with offices also located in Germany and Ireland. ITech Consult is specialised in delivering IT candidates for contract work. We were founded in 1997 by IT professionals; hence we well understand what it means to be professionally supported in your search for a new project and being employed.