We are currently recruiting for an office-based Sales Administrator to work on a full time and permanent basis in Shepshed, Loughborough.

Salary: £27,000 per annum

Working hours: Monday to Friday and office based, 9am until 5:30pm

Company benefits

·        Company pension scheme

·        Company sick pay scheme

·        23 days holiday annual leave plus bank holidays

·        Employee discount

·        Free parking

·        Role-based training

·        Bonus scheme

About the Role:

The Sales Administrator will assist in general administration duties, processing orders, managing deliveries and declarations, and responding to distributor enquiries.

·       Processing orders received via email, B2B website, and telephone.

·       Assisting in arranging and processing order deliveries.

·       Following up quotes and sales opportunities.

·       Raising credit notes.

·       Answering incoming calls to main reception and assisting with room bookings.

·       Analysing customer deliveries, service levels and resolving customer order and delivery issues

·       Preparing quotes in response to export sales queries received via email and telephone.

·       Taking responsibility for preparing and completing Export documentation to enable customs clearance.

·       Ensure adhering to ISO 9001 Quality Policy, associated job roles, responsibilities, processes, procedures, and work instructions.

About you:

·       Administrative and data entry experience.

·       Professional telephone manner.

·       Experience working in a customer focused environment.

·       Microsoft 365 competency.

·       Keen attention to detail with high level of accuracy.

·       Motivation and ability to learn tasks quickly and work as part of a team.

·       Good communication and relationship skills.

·       Commercial awareness.

·       Ability to multitask and prioritise workload.

If you are experienced with inbound and outbound calls, soft sales skills and have a confident phone manner then please apply! For further information please contact Rebecca on 07385 660 400

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