Diagnostic Technician – Automotive

Stratford-upon-Avon

Salary: FROM £46,000 OTE – Negotiable Depending on Experience

Monday to Friday | No Weekends | Permanent, Full-Time

Are you an experienced Diagnostic Technician who enjoys getting to the bottom of vehicle faults and solving technical problems?

We're recruiting for a skilled and experienced Diagnostic Technician to join a busy, well-established independent automotive workshop in Stratford-upon-Avon.

This is an excellent opportunity for someone who enjoys the investigative side of vehicle diagnostics, takes pride in accurately identifying faults and has the technical expertise to work across a wide variety of vehicle makes and models.

Unlike a traditional Vehicle Technician role focused primarily on routine servicing and repairs, this position offers the opportunity to take ownership of the diagnostic process, from investigating customer-reported concerns through to identifying faults and recommending the appropriate repairs.

You'll be working on a diverse range of vehicles, from everyday cars and light commercial vehicles through to prestige models, including Bentley.

The Role

As Diagnostic Technician, you'll play a key role in accurately diagnosing vehicle faults, providing technical expertise and ensuring customers receive clear, professional advice on the repairs required.

Your responsibilities will include:

• Investigating and diagnosing customer-reported vehicle faults and concerns.
• Carrying out thorough diagnostic assessments using specialist equipment and your own technical expertise.
• Identifying the root cause of mechanical, electrical and electronic faults.
• Liaising directly with customers where necessary to clarify reported issues and gather additional information.
• Producing accurate diagnostic reports and recording findings on digital job cards.
• Working closely with the Service Department to prepare accurate repair estimates.
• Carrying out repairs where appropriate or referring more extensive repair work to other workshop technicians.
• Providing technical advice and guidance to other technicians when required.
• Working closely with the Workshop Controller and Service Manager to ensure an efficient workflow.
• Keeping up to date with developments in vehicle technology and diagnostic techniques.

What We're Looking For

We're looking for an experienced, technically capable Diagnostic Technician who enjoys problem-solving and has the confidence to work independently.

You'll ideally have:

• A minimum of 5 years' experience working as a Vehicle Technician.
• Proven experience in vehicle diagnostics and fault finding.
• Strong mechanical knowledge across a variety of vehicle makes and models.
• Experience working within a multi-brand or independent automotive workshop would be particularly advantageous.
• Confidence using diagnostic equipment, interpreting fault codes and identifying underlying issues.
• The ability to accurately diagnose faults and recommend appropriate repairs.
• Good communication skills, with the confidence to speak directly with customers when required.
• Experience using garage management systems and completing accurate technical reports.
• A full UK driving licence.

We're interested in hearing from experienced Diagnostic Technicians and Master Technicians who can demonstrate strong practical diagnostic capabilities and a genuine passion for fault finding.

Salary & Benefits

• Total earnings FROM £46,000 OTE.
• Basic salary starting FROM £40,000, negotiable depending on experience and expertise.
• Additional profitability-based bonus with an OTE of £6,000 per annum.
• Monday to Friday, 8:00am–5:30pm, with a 45-minute lunch break.
• No weekend working!
• 22 days' annual leave plus bank holidays.
• Annual Christmas closure from 23rd December to 2nd January.
• Ongoing training and development opportunities.
• Company pension scheme.
• Staff discounts on parts and labour.
• Access to workshop ramps for personal use.
• Free on-site parking.
• Free food Fridays.
• Regular staff social events.
• Opportunity to work on a varied range of vehicles, including prestige marques.

Interested?

If you're an experienced Diagnostic Technician or Master Technician looking for a new challenge where you can put your diagnostic expertise to good use, we'd love to hear from you.

This is a great opportunity to join an established independent workshop where your technical knowledge and problem-solving abilities will be genuinely valued.

Apply today for a confidential discussion about the opportunity.