Head of Partnerships

West Midlands

Up to 100k

Hybrid

2 days per week in the office

3 days travelling to customer sites

Enterprise Level Account Management and Sales Experience

Fintech experience is desirable

Benefits:

Private Medical

Group Income Protection

Car Allowance

Bonus Scheme

I am working with an enterprise level SaaS Client who is currently looking for a Head of Partnerships to support Enterprise account growth through increasing account value, driving adoption of services, maximising retention through the delivery of partner strategy.

This is a strategic senior leadership position.

You should be someone that knows how to engage, retain and maximise value of enterprise level accounts, that understands and improves strategic partnerships.

You will be involved with developing account management strategy alongside other senior stakeholders.

You will drive customer success within the channel, which includes acting as a conduit for any issues.

You will line manage a team of account managers.

They are looking for someone with experience in SaaS sales solutions, and working within regulated industries such as finance, pensions, or insurance SaaS is highly desirable.

Experience and Skills required:

SaaS environment is absolutely essential

Experience in Enterprise level Client relations, Customer Success or Account Management is also essential.

Strong and inspirational leadership

Strategic and commercially focused

Excellent stakeholder communication skills

Analytic approach using data driven insight

B2B Customer Journey Management

Demonstrable experience in driving B2B customer satisfaction

Demonstrable experience driving account revenue through clear strategy, consistent delivery, operational alignment, actionable analytics and identifying opportunities for monetisation and growth

Acting as an escalation point for issues your customers face.

This role requires regular customer travel, you will need to hold a UK Drivers License

Desirable:

Regulated industry experience such as Finance, Pensions, Insurance

Experience with full SDLC

If you are looking for an opportunity to work in a successful enterprise level business that genuinely cares about it’s staff and customer experience then please apply today quoting reference AR103004

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