Application Support Analyst | Software Support

This is an exciting opportunity to join a successful Software house with a growing global client. As an Application Support Analyst, you will have excellent communication skills coupled with the ability to effectively understand and troubleshoot customer's issues. You will be responsible for both internal and external (client queries) relating to the software and 3rd party integrations they provide.

Location: Wilmslow

Required experience:

• 1+ years experience in an application/software support position
• Strong problem solving/troubleshooting experience
• Excellent customer service skills and telephone manner
• Ability to prioritise own workload in line with required SLAs
• High attention to detail and the ability to make accurate decisions quickly
• Previous experience in supporting bespoke software applications

This is an exciting time to join a forward-thinking organisation that values and rewards its workforce at a time where they are seeing a growing demand for their product.

If this role sounds appealing and in line with your experience please apply today!

Job Types: Full-time, Permanent