Are you passionate about making a difference? Do you thrive in a role where no two days are the same? YMCA St Paul’s Group is looking for a Customer Services Officer to be the friendly face and first point of contact at our centres.

Your Role:

· Deliver exceptional customer service, providing information, advice, and support.

· Handle reception duties like managing calls, sorting post, logging repairs, and processing payments.

· Ensure safety as a designated First Aider and Fire Marshal, including building patrols and wellbeing checks.

· Support residents, service users, and the public—whether listening, addressing concerns, or managing complaints.

Why Join Us?

· Make a real impact in your community.

· Be part of a supportive, purpose-driven team.

· Help create a thriving, welcoming environment for all.

Ready to make a difference? Apply now and be part of a mission to empower and inspire!