This position is no longer open for applications

Closing Date: 17/10/2021

Do you want to be part of and the largest event ever in the West Midlands?

We are currently recruiting for two additional receptionists to join the Birmingham 2022 team to provide reception and administrative support to the Organising Committee at our Games Head Quarters (GHQ). This is an exciting opportunity for someone looking to further their career in business administration either as their first receptionist role or as a next step in their career. The successful candidate will work closely with all areas of the business to be the first point of contact for Organising Committee staff entering GHQ and ensure both office and facilities management administrative needs are met, and the office runs smoothly.

The Commonwealth Games are going to be a landmark event for Birmingham and this is a fantastic opportunity to get involved while also getting some great experience and a step up in your career. The role is broad, challenging and fast paced and will develop and change as the Organising Committee grows and increases in scope.

Responsibilities

• Provide high quality service at GHQ reception desk, acting as the Birmingham 2022 first point of contact, coordinating all telephone and face to face enquiries in an efficient, friendly, and professional manner always.
• Provide high quality, flexible office and facilities management support services to internal / external customers, ensuring that all administration tasks are completed on time and of excellent standard.
• Monitor all dedicated office and facilities management emails and coordinate and action including liaison with service providers and building contractors.
• Monitor and coordinate all meeting room bookings, with acceptance according to Birmingham 2022 policies and procedures.
• Responsible for taking photographs and creating building access cards and issue on new starters first day.
• Responsible for always maintaining the access control system making sure the database up to date; restrict access, cancel and delete access cards etc.
• Respond effectively to all office and facilities management related queries and complaints, using effective listening, questioning and problem-solving skills; escalate, as necessary.
• Help with the administration and maintenance of GHQ and Birmingham 2022 records.
• Coordinate and assist with corporate functions and events when and as required.

Please see the job description for a full breakdown of the position responsibilities.

Skills and Experience

Essential

• Previous Office and/or Facilities Management administration experience
• Good analytical and problem-solving skills
• High level of organisational skills
• Ability to prioritise demands
• Ability to work in a fast pace environment whilst under pressure and multitasking;
• 5 GCSEs at Grade A-C (or equivalent) including English Language
• Proficiency in Microsoft Office 365- Outlook, Word, Excel, PowerPoint

Why You Should Work for The Games?

Joining the Games team will provide you with a unique once in a lifetime opportunity to gain new skills and make new connections.  During the Games you may take on a Games time role where you’ll support any of our 14 venues. After the Games, we will assist you with finding new opportunities via our outplacement programme, designed to support you in the next chapter of your career. 

Salary: up to £20,000

Start date: November 2021

Location: One Brindley Place, Birmingham (full time office-based)

This position is subject to a Basic criminal record check from the Disclosure and Barring Service.

Birmingham 2022 is an equal opportunities organisation and Disability Confident employer and we encourage applications from all backgrounds and communities. We have received the Leaders in Diversity award through the National Centre for Diversity. The principles "FREDIE" (Fairness - Respect - Equality - Diversity - Inclusion and Engagement) support our aim of delivering a truly inclusive and accessible games.

As part of our commitment as a Disability Confident employer, we offer a guaranteed interview to anyone with a disability whose application meets the minimum criteria for the post. If you wish for your application to be considered under the Disability Confident scheme, please submit a completed form with your application, which can be found on the Birmingham 2022 jobs site under the current vacancies drop down.

To apply for this role please follow the link and complete the application attaching a single document containing your CV and Covering Letter. Please also submit your disability confident/ reasonable adjustments form (if required).

On occasions where we receive a large number of applications, we may close the advert ahead of the publicised closing date. We would therefore advise that you submit your completed application as soon as possible.

We take your data privacy seriously. Before sending your application please review our applicant privacy notice which explains how we use your personal data. This can be found on the Birmingham 2022 jobs site under the current vacancies drop down.