Renewals Specialist. Customer Marketing SaaS - AI. London. £50-

Location:  London, England
Salary:  GBP50000 - GBP60000 per annum + 30-40K OTE, uncapped

Renewals Specialist. Customer Marketing SaaS - AI. London. £50-60K

The Company
We are currently working with a rapidly growing technology provider looking to expand their sales team with their very first Renewals Specialist. The company provide a marketing platform aimed towards the Retail industry, which utilises AI technology and allows their clients to customise and personalise communication to their customers. Their solution autonomously collects data from numerous sources and combines it to allow for personalized marketing messages.

The Role
As Renewals Specialist your main responsibilities will be work with the Customer Success team to renew, up-sell & expand the existing Retail clients. This role has been created due to the growing demand from high-profile multi-market retailers who have complex and varied requirements. You will know how to build deal strategies & successfully execute on complex negotiations to optimise ARPA. In addition, you will take care over each of the customer’s happiness, ensuring a positive contribution to their NPS.

Key Requirements
• 3+ years’ experience in a Commercial Focused, Customer Success/Account Management role
• Previous experience selling into Retail and/or eCommerce clients is highly recommended
• Technologically-minded individuals will do well in this role
• Communication and relationship skills are essential
• Boundless positive energy and motivation, combined with a desire to work hard and make a difference

For the right candidate, we are offering the opportunity to join a rapidly growing Retail SaaS specialist in the UK. On offer is a competitive package, with a £50-60K base, plus £30-40K OTE that is uncapped, as well as the opportunity to progress rapidly with the company. To discuss this role further, please click APPLY or send your CV to Peter Brooks at to be considered immediately.

Key Words
Renewals. Renewals Specialist. Account Manager. Up-sell. Cross-sell. Business Development. Customer Success. CSM. Marketing. Marketing Data Analytics. Retail. Personalisation. Marketing SaaS. AI. SaaS. SaaS Sales. Software. New Sales Role. New Job. New Job London. Sales Job. Sales Job London. London

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