Resident Liaison Officer (RLO) East London, England

Resident Liaison Officer Roles

Full-time, based between sites in East London & Greenwich

Will initially be 3 months, then permanent after that

Need to come from a strong construction background

 

Core Responsibilities
  • Inform residents about daily schedules, planned works, and potential utility or noise disruptions via letters, newsletters, and meetings.
  • Book property visits and manage contractor access for interior or exterior home improvements.
  • Handle complaints, listen to concerns with empathy, and de-escalate issues before they affect project progress.
  • Identify elderly, disabled, or vulnerable tenants who need extra care or tailored arrangements during building work.
  • Keep daily logs of visits, track feedback, and update site management teams on community relations.

 

If you're interested and have the right experience, then please apply or reach out to Paige Camies at the Fawkes & Reece office today!