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Customer Support Specialist

Customer Support Specialist (Req/561078) Gateshead, England

Salary: GBP20000 - GBP20000 per annum

Customer Support Specialist
Gateshead, UK
£20,000
Full time

An exciting opportunity has arisen for ambitious and confident individuals to join a rapidly growing business within Gateshead as a Customer Support Specialist. We're currently partnering with a busy organisation to recruit experienced full-time Customer Service Advisors or CS Representatives on an excellent salary of £20,000, with a great benefits package.
In this Customer Support Specialist role in Gateshead, earning a salary of £20,000, you'll be required to take inbound calls and to develop good relationships with customers, with a focus on understanding their needs and taking ownership of the call through to delivery. Our client supports essential workers ensuring that they can keep travelling and delivering goods safely on the roads. Full training will be provided. The shift pattern is between 8am - 8pm with rotational weekends

You will be based in modern offices and joining a customer focused and energetic team with no one day being the same. You will have the opportunity to build real relationships with customers over the phone servicing their accounts and ensuring that they are being supported fully in their journey.

Applicants for this Customer Support Specialist role will require a strong background in customer service, including:

• Customer service representative experience or helpdesk experience.
• Excellent communications skills and a friendly telephone manner.
• Substantial responsibility and ownership to ensure our customer requests are met in full.
• The ability to put yourself in the customer's shoes, suggesting ways to improve our overall customer experience.

To apply for this Customer Service Advisor job earning £20,000, contact us today to begin the application process.


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