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Allocations Consultant

Allocations Consultant (Allocations) Caboolture, Brisbane, Australia

Salary: AUD30 - AUD45 per hour

Sunshine Health is a robust and busy recruitment business that supports healthcare providers through the provision of skilled nursing and care staff. Workforce Extensions Sunshine Health have a philosophy of delivering exception client care that reflects a holistic approach to organisations across Queensland. Sunshine Health is in the process of restructuring a strong and dynamic business into an industry-leading business. To do this we are currently seeking an allocations staff member to work from our Morayfield office. This role is pivotal to servicing our clients in the provision of quality staff, while supporting our vast nursing and care staff to achieve their career goals. You will be working with sites and staff across the state. This role needs a dynamic all-round trouble shooter with a strong customer focus and influential communication style. 

We are looking for a permanent part time staff member across 7 days of operation between the hours of 05:00 – 22:00.  Experience in back-office functions such as payroll and administration support would be welcomed.  Career growth and additional hours based on performance and reliability are available.


The Role

  • Allocating available staff for ADHOC shifts across multiple healthcare locations with a focus on logistics and staff preferences.
  • Accurate and efficient shift allocation.
  • Excellent internal and external customer service.
  • Fastmoving, challenging, would suit a natural born trouble-shooter.
  • The role is designed to cover deficits across the part time team.
  • Mix of after hours and weekend shifts.  
  • A knowledge of the greater Brisbane, Sunshine and Gold Coast areas would be advantageous.
  • First point of contact for clients and candidates in a busy, high volume service role.

The Person

  • Excellent computer literacy skills and ability to work within established computer systems.
  • Outstanding communication and organisation skills with a strong eye for detail.
  • Confident and comfortable making phone calls. 
  • Ability to work autonomously and as part of a team.
  • The ability to trouble shoot any situation to ensure the best outcome for our clients and staff.
  • Ability to build professional relationships and work as part of a multidisciplinary team.
  • Ability to analyse information, identify trends with client/staff concerns empathetically and ensure issues are accurately reported for action/escalation to management.
  • Knowledge of healthcare would be a welcome advantage.
  • Call centre experience would highly desired.

What’s in it for you?

  • Competitive hourly rate, with penalties for weekend and after hours work.
  • The ability to work independently with true work/life balance.
  • Multiple avenues for career development in the recession proof business of healthcare.
  • To be a key person in a growing team of people passionate about healthcare and committed to being the best.


Workforce Sunshine Health is an Equal Opportunity Employer and welcomes applicants who have an indigenous and ⁄ or culturally and linguistically diverse (CALD) background. For more information on our national recruitment services, flexible work options and/or to apply today or phone us on 07 53437969