Facilities Manager

Location: South East London

Salary: £45,000 + benefits

Contract: Monday - Friday: 8am - 5pm

The Opportunity

Are you an organised, process-driven Facilities Management professional looking to lead service delivery on a high-profile public sector contract?

We are seeking a proactive Facilities Manager to play a pivotal role in leading operational excellence across a landmark PFI educational portfolio. Managing a diverse team of Premises Assistants, Engineers, and Helpdesk coordinators, this hybrid role blends hands-on team leadership, statutory compliance governance, contract administration, and client diplomacy.

If you are a structured manager with an analytical eye for detail, comfortable coordinating both hard and soft FM services on a fast-paced contract, this role offers an exceptional platform for professional development and career progression.

Key Responsibilities

Operational Leadership & Compliance

• Service Coordination: Support the Contract Manager in overseeing the daily delivery of both Hard and Soft FM services across the portfolio, ensuring high standards of estate safety and presentation.

• Health, Safety & Compliance: Ensure 100% compliance with statutory requirements, maintaining the site compliance tracker and ensuring all operations adhere to strict Health & Safety legislation.

• Performance Governance: Drive operational performance to meet and exceed contractual SLAs and KPIs, minimising downtime and resolving potential service shortfalls proactively.

Contract & Financial Administration

• Paymech Coordination: Manage the administrative workflows relating to contractual performance, including calculating any unavailability or performance deductions for the Contract Manager's verification.

• Operational Reporting: Take ownership of administrative reporting, CAFM system management, and formal minute-taking during key stakeholder and operational meetings.

• Client Liaison: Act as a key point of contact for school department heads, client representatives, and corporate management partners, ensuring seamless communication.

HR & Team Coordination

• Vetting & Onboarding: Administer the full recruitment life cycle for site-based staff, managing the critical DBS vetting and security clearance renewal processes.

• Performance & Development: Oversee the staff training matrix, coordinate employee development reviews (EDRs), and manage new starter inductions and probationary reviews.

• Resource Management: Supervise and direct the shift schedules and daily workloads of the on-site Premises Assistants, Helpdesk operators, and engineering staff.

What We Are Looking For

Essential Skills & Experience:

• Technical & Compliance IQ: A strong background in FM compliance, CAFM systems, COSHH, and statutory site health and safety standards.

• Analytical Admin Capability: Experience managing contract administration, reporting, and tracking contractual performance parameters (Paymech).

• Communication & Presence: Exceptional communication, stakeholder management, and report-writing skills, with the ability to liaise with clients at all operational levels.

• IT Literacy: Highly proficient in utilising MS Office and Google Workspace tools.

Highly Desirable:

• Contract Environments: Prior experience working within a schools or educational environment.

• PFI Contract Exposure: Experience operating within a Private Finance Initiative (PFI) contract framework.

• Financial Awareness: Familiarity with basic financial metrics and operational reporting systems.

What We Offer

• Competitive Salary: Highly competitive base salary with structured performance reviews.

• Elite Professional Growth: Clear development pathways and corporate training opportunities within a global FM provider.

• Comprehensive Benefits: A generous pension scheme, lifestyle perks, and a supportive, collaborative team culture.

If you are an organised FM professional ready to step into a key leadership role on a flagship public sector contract, apply today to arrange a confidential discussion.