Tenant Liaison Officer (TLO Preston) City of Preston, England

Salary: GBP15 - GBP17 per hour

*CONTRACT UNTIL MARCH 2027 - SOCIAL HOUSING KITCHEN SCHEME*

We're Hiring: Tenant Liaison Officer
Location: Preston
Sectors: Social Housing
Project Types: Kitchens
Pay rate: £16-17 per hour UMBRELLA PAY
Duration: September 2026 - March 2027

We are hiring for a Tenant Liaison Officer in Preston, starting in September until March 2027. This scheme is a kitchens scheme so previous kitchen experience is preferred but not essential.

Duties of the Tenant Liaison Officer include:

  • Pre-entry visits and company inductions
  • Collect tenancy agreement/approval forms
  • Visiting tenants in their homes to advise them on when and what work is being carried out
  • Act as the main point of contact and deal with any problems/queries that tenant may have
  • Contacting neighbourhood housing associations and establishing working relations with them
  • Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates
  • Attending and chairing tenant forum meetings to advise tenants of works being carried out
  • Monitor customer complaints and resolve any potential issues
  • Monitor customer satisfaction

The successful candidate must be able to demonstrate a strong and stable career within face to face customer service, ideally within Housing or Construction sectors.

Tenant Liaison experience is preferable but not essential!

 What's on offer

  • £16.00-17.00 per hour
  • Weekly pay on Friday

How to apply

Please apply directly to this job ad or for more information please call Sam at Fawkes & Reece on 01204 554 884.