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Project Manager / Scrum Master

Project Manager / Scrum Master (922345) Basel, Schweiz

Project Manager / Scrum Master (f/m/d)  –  integration / Medical / SAFe / CRM / IT


For our pharma customer in based in Basel we are looking for a highly qualified Project Manager / Scrum Master.


EpiCX, the Global Customer Engagement Program is an ongoing business and IT transformation program and foreseen to end 2023. Its main ambition is to add value to all our client’s customer interactions through a common, customer-centric technology ecosystem.


The goal of the EpiCX Global Integrations team is to enable the seamless exchange of data and information within the EpiCX ecosystem and other client’s systems in order to build scalable integrations which support key business capabilities and processes. The IT Project Manager/ Scrum Master will be responsible for managing implementation of integration projects within the Global Customer Engagement (EpiCX) program. He/she will focus on delivering global integrated solutions for EpiCX, and will manage incoming Change Requests (CRs) for the integration team.

The perfect candidate:
We are looking for two project managers with Scrum Master Certification who have the ability to work in an agile environment. One of the positions has a bit more focus on change management as the other, the manager will check in the interview which candidate is more suitable for the role. The PM is accountable for the successful implementation of technology solutions through effective planning and execution throughout all phases of our project management methodology. SAFe is a critical must have and any certification would be very helpful.

Tasks & Responsibilities:

- Define, plan, and direct the execution of assigned integration projects for our Pharma IT customers (Commercial, Medical, Affiliate stakeholders) while balancing the competing demands of scope, time, cost, quality, resources, and risk to produce a high quality product
- Creating and tracking project plans and effectively leading and facilitating project meetings
- Ensure project objectives/requirements are clear and agreed to by all stakeholders and manage relationships with various IT, business stakeholders and vendors to achieve project objectives
- Facilitate project management activities across the entire project management methodology: Ensure successful and timely completion of deliverables, track progress against baseline schedule, manage project priorities and ensure adherence to the agreed scope
- Monitor, document and gain approval for changes to schedule, cost or project scope.
- Proactively conduct risk and issue management planning, identification, analysis and monitoring on projects; formulate risk and issue mitigation strategies, recommend and implement solutions
- Track project actions and ensure completion and identify roadblocks and contribute to its solution
- Coordinate analysis and assessment of CRs and its impact on the business/technology landscape
- Manage resources, delivery and accountability for multiple CRs based on business prioritization
- Maintain dashboard and metrics related to CRs


Must Haves:

- Scrum Master Certification
- Min. 6+ years of experience as IT Project Manager and/or Scrum Master with focus on system and/or data integration projects
- Strong experience in agile methodologies such as SAFe
- Knowledge in change management and experience in handling change requests
- Very good knowledge of Jira, agile application management tools
- Understanding of integration and data architectures
- Experienced in risk analysis and stakeholders management
- Excellent written and verbal communication in English
- “Hands-on” attitude. Sense of urgency and prioritization skills
- Proactive, self-motivated and self organization personality
- Teamplayer and ability to communicate to different levels of stakeholders

Nice to have:

- SAFe Product Owner/ Product Manager Certification
- Knowledge of CRM Systems
- Integration technologies: Mulesoft, ETL, Informatica, Talend

Reference Nr.: 922345SKN
Role:  Project Manager / Scrum Master
Industrie:  Pharma
Pensum: 100%
Start: 16.02.2023
Duration: 12++
Deadline: 26.01.2023

If you are interested in this position, please send us your complete dossier via the link in this advertisement. If this position does not fit your profile and you wish to be considered for another position directly, you can also send us your dossier via this ad or to jobs[at]itcag[dot]com.

Contact us for more information about our company, our positions or our attractive Payroll-Only programme: +41 41 760 77 01.


About us:

ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering.

We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.