Design OPS Manager (921476SKN) Zug, Schweiz
Design OPS Manager (m/f/d) – BA / IT / Vendor Management / AGILE / Sigma / English
Role:
For our client Roche Diagnostic based in Rotkreuz we are looking for a Design OPS Manager (m/f/d).
Background:
The DesignOps Manager has the remit to increase speed and quality as the team delivers and
scale. Responsible for cross-team operational practice development and management. The
DesignOps Manager will lead prioritization of project requests, project intake, oversees overall
project delivery, tool / vendor management, team rituals, and the balance of time spent on
chargeable work and shared knowledge development. The Design Ops Lead will manage project
staffing, coordination of learning, team building, and similar needs.
Areas of responsibility:
- Develop and grow the DesignOps capabilities within the chapter
- Help plan, define, and manage our operational Design Ops strategy, establishing workflow and
process standards and best practices
- Develop and continuously improve a strategic framework for design services by in-house and
external agencies (managed services and RFP's)
- Define project roadmaps together with design leaders, including key touchpoints, milestone
dates, etc.
- Ensure allocated team members as well as clients understand the project plan and have a
space to express concerns about feasibility or scope
- Drive governance processes and communication for Design Leadership in ongoing staff
meetings, portfolio oversight, and metrics and budget tracking.
- Identify inter-dependencies or risks early on, and proposes solutions on how to address them.
- Effectively works in a matrix with a highly engaged team and is able to inspire and coach team
members
- Demonstrate effective people leadership as demonstrated by the Leadership Commitments
- Represent the department and core competencies inside and outside the organization
- Responsible for ensuring adequate reporting to support overall department management
Must Haves:
- Min. Master degree Design Management / Business Administration/ IT
- Min. 5 years experience in Design Operations, Design Project Delivery, Tools Implementation,
Processes, and Vendor Management
- Min. 5 years experience in Project Management and/or Change Management (e.g. in
implementation) and communication
- Experience in an AGILE environment
- Affinity with project delivery tools such as sigma, monday.com or gSuite, miro, slack or similar
as a tool owner / poweruser
- Leadership experience in a matrix organization is a must
- Endurance to work in a complex landscape and relationships (business, systems, policies, etc.)
- English fluent is a must
Nice to Have:
- Roche experience
- SCRUM Master - PMP - ITIL Certification is a plus
- Winning personality in a team that can communicate directly
- Willing to support other people in the daily business
Reference no: 921476SKN
Role: Design OPS Manager
Industry: Pharmaceutical industry
Workload: 100%
Location: Rotkreuz, Switzerland
Start date: 11.05.2022
Duration: 12++, possible extension
About us:
ITech Consult is a certified ISO 9001:2015 Swiss company with offices also located in Germany and Ireland. ITech Consult is specialised in delivering IT candidates for contract work. We were founded in 1997 by IT professionals; hence we well understand what it means to be professionally supported in your search for a new project and being employed.