This position is no longer open for applications

This is an excellent opportunity for a Customer Services Administrator to work within a busy Sales office of a market leading family owned business. This position requires a positive and enthusiastic outlook on the sales process as part of a customer facing and supporting role.

Job Summary

• Quotations, Order input & End of Day Process.
• Customer Complaints and return process. 
• Answering telephone enquiries.
• Supporting the Sales Managers.
• International Sales Support, including supporting itinerary planning and organising and shipping samples.

Key Objectives

• The post holder will fully understand and be able to carry out all tasks within the Sales Office.
• Be familiar with the software used within the department.
• Liaise with other departments within the Business including Purchasing, Production and Design.
• Provide administrative support for the export sales team.
• Operate within Company systems and guidelines.