Senior OCM Change Management Lead (m/w/d) (920335SGR) Aargau, Schweiz
Senior OCM Change Management Lead (m/w/d) – change management/ supply chain / German /English / Google Suite
Project:
For our customer a big pharmaceutical company situated in Kaiseraugst we are searching for a highly qualified Senior OCM Change Management Lead (m/w/d)
Backgound:
Our customer launched a supply chain transformation initiative introducing a cross-functional Supplier / Supply Chain collaboration solution leveraging GEP Nexxe as Cloud system service provider. The OCM Lead plays a key role in supporting the ASPIRE- iCollab project to embed this important PT Supply Chain Transformation change in the organization and ensure a successful rollout.
The Senior OCM Lead will play a key role in ensuring the project meets business and schedule objectives by applying a structured methodology and leading a wide array of change management activities. The initial focus will involve detailed project planning of activities that need to be performed in support of a global change management strategy that seeks to minimize resistance and maximize stakeholder engagement. This complex, high visibility role will require a proven background in leading change management and user adoption initiatives on other large-scale customer facing technology implementation projects (e.g. ServiceNow, Salesforce, SAP, Workday, Oracle, etc.). This is a key project role that will require outstanding leadership skills and experience with change management, training strategies, deployment strategies, employee engagement, and large scale global user adoption of new technology.
Tasks & Responsibilities:
• Reporting to the iCollab global project manager, partner with the Roche change management and user adoption lead to oversee all aspects of organizational change management (OCM) for the project.
• Globally lead strategic and tactical change management, training management, communications and user adoption activities for the project.
• Provide strategic vision for change management and user adoption of iCollab, while liaising with an internal team of Roche staff to execute against the vision.
• Provide leadership and oversight to OCM coordinators, training managers, instructional designers, SMEs, change champions, etc. to form an appropriate and cohesive OCM organisation for the project.
• Identify change management and user adoption related business issues/risks and recommend options and plans to remediate.
• Oversee implementation and adoption of OCM guidelines and standards across multiple work streams within the ASPIRE project (applying Roche’s ADKAD methodology)
• Design and manage global communication plans and activities (e.g. online and social media channels, newsletters, key stakeholder presentations, etc.).
• Create/manage project level surveys/metrics to roll-up and report on change management and user adoption related activities and success.
• Ensure OCM activities are aligned with the project timeline and key milestones, and are integrated with other work streams as required.
• Manage overall OCM work plan and perform status-reporting meetings.
• Manage and facilitate OCM workshops to ensure a strong understanding of change management principles and user adoption techniques to be deployed during the project.
• Build out and manage a global change agent/champion network that will support the introduction of iCollab thousands of employees across the PT organization.
Must haves:
• Bachelor’s or Advanced degree in related specialization area. (e.g. Change Management, Communication or Project Management)
• Proven experience in a consulting and/or client-facing environment (e.g. Procurement or Supply Chain)
• Minimum of six to eight years of experience leading and mentoring project teams on relevant engagements.
• Familiarity with project management approaches, tools and phases of the project lifecycle
• Excellent English language skills is a MUST, German is a plus
• Experience with Procurement and Supply Chain collaboration system solutions is preferred.
• Experience in a pharmaceutical environment is preferred.
• Experience with Google Suite is needed
• Ability to work across multiple international time zones -- late afternoon/early evening work required in the EU.
• Ability to travel internationally both within and outside of the EU when required.
Nice to have:
• Former Pharma experience / Group Informatics experience is preferred
• Experience large IT Service Management Projects
• GEP (SmartBuy / Nexxe) Background
Personal requirements:
• Strong problem solving skills with the ability to exercise mature judgement.
• Strong interpersonal and communication skills with a demonstrated ability to interact across multiple levels of the organization.
• Demonstrated capabilities in teamwork and leadership on large global change efforts.
• Excellent written and verbal communication skills
Flexible but with late night or early evening meetings due to different time zones
Referenz Nr.: 920335SGR
Role: Senior OCM Change Management Lead
Industry: Pharma
Location: Kaiseraugst
Workload: 100%
Start: 01.07.20211
Duration: 12++
Deadline: 30.05.2021