User Researcher (SS - UR-UX) Telford, England

The job on offer

Capgemini are looking for enthusiastic, dynamic people to work as part of the team, and to deliver great solutions which are beyond our clients’ expectations.  

Capgemini creates digital services on a national scale, in both the public and the private sector and are renowned for use agile techniques to deliver digital platforms, API’s and user-focused services.  
Our exceptional Digital Delivery Practice provides our clients with a scalable agile delivery capability designed to accelerate their digital transformation journey. We provide specialists across the full product lifecycle, from conception to reality, to co-create exceptional user experiences, launch innovative products and enter new markets by leveraging our deep global capabilities. 
Our aim is to improve lives through user-centred design, collaborative partnerships and innovative digital services. Which hopefully you can help us with too?


Your role

User research is a crucial, growing component and essential role that will help people in their everyday lives. You will use your expertise in planning, prioritising, conducting, analysing and communicating research in a variety of contexts across a diverse range of public sector projects  
Recent times have taught us that working remotely is a successful way of collaborating, but on occasion you will be asked to attend other locations in the UK for short periods.  

-You will work in collaboration with UX designers, content designers, service designers and performance analysts who form the core elements of our UX design teams  
-Build a detailed understanding of users' needs, goals and workflows, turning qualitative and quantitative user research into insights and deliverables which will continue to shape the future of crucial government digital services  


Your profile

-A genuine passion for portraying the perspective of users in order to solve their real challenges and ensure our products meet their needs 
-Boldness to ask the critical questions, challenge the status quo and bring new ideas to the table  
-Ability to build relationships, break barriers and bring groups together to collaborate on ideation   
- To be up to date with the latest trends, and have a desire to push yourself and your colleagues to innovate with research techniques and approaches  
-Ability to adapt to challenges and thrive in any environment 
-Keenness to support our ever-expanding team of passionate and skilled junior talent and advocate for mentoring and guiding members of the team and your community