Sales Order Administrator

Cardiff

27069/400

£26,238 + pension, share scheme and more.

An exciting opportunity to join a successful award-winning market leader, who has supplied high-quality products and trusted building solutions to some of the most iconic and high-profile projects around the world.

This 40-year established, multi-million-pound company with an enviable share of the market has invested heavily in improving the infrastructure and production capacity, is also in a leading position to capitalise on the market growth.

Salary & Benefits:

• A starting salary of up to £26,238
• Incremental salary increases after 6 months and 12 months
• Annual profit share, up to 10%
• 9% company pension (5% employer contribution + 4% employee contribution)
• up to 27 days holiday plus bank holidays
• Sick pay scheme
• Life insurance
• Employee Assistance Programme

Roles & Responsibilities:

Processing orders in a timely manner, ensuring accuracy. Co-ordinating order and date amendments. Liaising with the relevant departments to ensure the customer requirements are met. Responsible for ownership of orders/accounts ensuring no orders are in the past.

• Inputting all customer orders on the Company ERP System – SAP
• Ensure all order details are supplied by the customer, contact customers where information is missing
• Ability to manage customer accounts and be the main point of contact for all order related queries
• Managing quality checks on all orders
• Control bulk order management and reduce bulks accordingly when cut length schedules are received whilst also ensuring that bulk orders are phased correctly
• Liaise with customers re delays due to manufacture/stock
• Routing of complaints to the aftercare department

Knowledge, Skills & Experience:

• Experience within an Administration based role
• Manufacturing experience
• Experience with Microsoft packages and ERP systems

If you would like more information, please contact Sam Paynter