Our client, a prestigious Hedge Fund located in Hudson Yards, Manhattan, is seeking to hire a Temporary to Permanent Receptionist/Hospitality Coordinator. This position upholds the mission of providing a premier workplace environment by delivering exceptional customer service to the community. This role serves in the dual capacity of reception and hospitality; responsibilities and duties are subject to change as business and client needs dictate. Requiring 5 days on-site per week and a flexible schedule with hours staggered between 7:00AM and 9:00AM start times depending on the week. Pay rate is $30/hour.

Responsibilities:

• Serve as a point of contact for all employees within the firm, escalating special requests or concerns to the appropriate party
• Respond to all inquiries in a polite and timely manner
• Register, welcome, and assist guests in a friendly and professional manner
• Effectively collaborate with a team of 10-14 receptionists and hospitality coordinators
• Provide telephone coverage for general inquiries, transfer requests, etc.
• Activate employee ID badges and troubleshoot when issues arise
• Assist the Onboarding Specialist with tasks to prepare for New Hires (i.e., preparing necessary onboarding materials and company merchandise)
• Develop and maintain business relationships and interact with a diverse variety of high-profile individuals and all levels of management
• Assist with catering orders as needed and monitor conference rooms for leftover food to be cleared
• Develop a strong proficiency with the office layout and company operations
• Miscellaneous administrative duties, including actively updating logs and trackers
• Perform inspections of office amenities, conference rooms and shared spaces to ensure cleanliness, tidiness, and proper arrangement.
• Escort visitors to conference rooms
• Document and communicate maintenance and repair requests to appropriate parties
• Complete projects and assignments related to facilities, including administration, mail room, event support, data tracking and reporting
• Ad-hoc duties including inventory management, shipping and receiving, office move logistics, and workplace management tasks.
• In all responsibilities and interactions, serve as a public-facing representative of the firm. 

Qualifications:

• 1+ years of relevant administrative, hospitality, or workplace experience
• Bachelor's degree
• Experience working in a team-based environment
• Ability to work between multiple neighboring buildings as directed by the supervisor
• Flexibility to provide coverage and support outside of scheduled hours and shifts, and flexibility to work in a secondary office location within the main campus.
• Experience working in an office setting with general knowledge of standard office technology and procedures
• Strong communication and interpersonal skills
• Ability to multitask, prioritize, and adapt quickly in a fast-paced, detail-oriented role
• Exemplary spelling, grammar, and tone in both verbal and written communication
• Excellent troubleshooting skills using critical thinking and available resources
• Resourceful and proactive approach to problem-solving
• Professional and polite demeanor and presentation
• Ability to take initiative and work independently while simultaneously monitoring team needs
• Ability to adhere to and uphold confidentiality and compliance practices