Our client, a global commercial real estate services firm located in Midtown, Manhattan is looking for a Temp to Perm Receptionist / Guest Service Agent to join their team. Role works onsite at a commercial bank. This position will serve temporarily and will operate on an in-office schedule Monday – Friday,7:30am - 4:30pm. Compensation is $23.50/hr. The temp duration is approximately 90 days.

Responsibilities:

• Deliver an exceptional client experience through proactive communication and high-touch service
• Execute the experience program at the client site
• Manage temporary access badges, building access cards, lost & found, luggage storage, and quarterly inspections for art and meeting rooms
• Assist with site events in coordination with conference services and administrative teams
• Escalate and submit work orders related to janitorial, mailroom, facilities, copier services, parking, badging, and conference rooms
• Collaborate with other service lines and partners
• Support projects and initiatives that enhance engagement, productivity, cost efficiency, and risk mitigation
• Perform additional duties as requested

Qualifications:

• High school diploma or GED required
• 3+ years of relevant experience in hospitality, facilities, property management, or operations preferred
• Exceptional customer service skills with a passion for hospitality
• Ability to manage multiple priorities in a fast-paced environment
• Strong initiative, integrity, and judgment
• Highly collaborative with excellent interpersonal skills
• Strong verbal and written communication skills
• Proficiency in Google Suite (Gmail, Sheets, Docs)