This position is no longer open for applications

Our client, a national insurance brokerage group, is looking for a Temporary Project Coordinator to join their team. This is a 3-6 month assignment and is 100% remote. Hours are 9:00am–5:00pm EST. Compensation is up to $35/hr depending on experience.

Responsibilities:

• Manage and execute a large-scale login/password cleanup project across 120+ agencies
• Work through 5,000+ carrier login issues, including: Logging in and resetting passcodes, updating outdated employee info, troubleshooting login failures, working with the Carrier Relations team to secure new logins where required
• Track progress, maintain structured workflows, and ensure tasks are moving forward
• Communicate with onshore operations teams to gather needed information
• Document steps, maintain spreadsheets or trackers, and convert updates to PowerPoint (nice-to-have)
• Professionally interface with carriers, agency partners, and internal stakeholders
• Troubleshoot web access issues; ensure all portals are updated and functioning
• Work independently while keeping leadership updated on status

Qualifications:

• Strong project management or project coordination background
• Excellent organization and follow-through
• Tech savvy, comfortable using browsers and troubleshooting login issues
• Confident phone and email communication; comfortable calling carriers and agencies
• Ability to work independently and manage a high-volume workflow
• Customer-facing or client-facing experience preferred