Our client, a global investment management firm, is seeking a Head of Administrative Services Support to join their company. They are seeking a confident individual with strong communication and organization skills, who can multitask while assisting multiple people in a fast-paced environment. The hours are 8am– 5:30/6:00pm with flexibility as needed. This role is onsite, 5 days per week in Manhattan.

Responsibilities:

• Lead and manage administrative groups
• Develop and implement best practices, standards, and training programs for 35+ administrative professionals
• Oversee onboarding, career development, and coaching to elevate team performance and engagement
• Act as escalation point for issue resolution, ensuring seamless support and collaboration firmwide
• Partner with senior management and Portfolio Managers to align administrative support with business priorities
• Step in as executive admin when needed, maintaining flexibility to support critical business needs

Qualifications:

• 12–15+ years of EA/administrative experience, including 5–8+ years in a leadership role
• Proven experience managing 10+ administrative professionals, ideally within financial services or professional services
• Strong track record of building, mentoring, and developing high-performing admin teams
• Ability to establish structure and drive operational excellence in a fast-paced environment
• Excellent communication, problem-solving, and leadership skills
• Bachelor’s degree strongly preferred

Compensation/Benefits:

• Up to $350K TC
• Medical, dental, and vision insurance with firm contribution
• Generous PTO
• 401K with match
• Onsite medical suite and gym
• Daily healthy snacks, coffee, and cold brew in office