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Property Manager

Property Manager (J2355) Leeds, England

Salary: GBP18000 - GBP19000 per annum + Benefits
Property Manager - £19,000+

Property experience is desirable but not essential however strong administration/customer service or complaints handling is.

My client based in North Leeds seeks a Property Manager to join their team. This is an excellent opportunity to join a market leading Estate Agent to step up your career.

Property Manger duties Include:

• Comply with ARLA best practice and agreed procedures regarding all aspects of work.
• Answer the telephone in a prompt, positive, professional & friendly manner.
• Attending to & manage property repair issues in a timely, organised and pro active manner
• Obtaining repair quotes/ estimates from contractors where required
• Liaise with tenants / contractors / landlords ensuring repairs are undertaken proactively and within a specified time
• Keep landlords/tenants updated on all relevant matters
• Follow up interim property inspection reports issuing letters to landlords and tenants as appropriate and dealing promptly with any repairs or breaches of tenancy. Ensure Landlord fully aware at all times
• Arrange renewal annually of gas & electric safety certificates for managed properties in line with landlord’s requirements and legislation.
• Keep respective property files and computer records up to date
• Ensure all relevant documentation such as inventories, renewals etc and filed promptly in paper file
• Deal with any requests such as rent reviews, renewals, vacation procedures by the landlord promptly, giving guidance on legislation as required
• Handle basic an account enquires from Landlords and tenants.
• Provide sales leads to residential offices.
• Be aware of opportunities to promote Insurance products such as Rent Guarantee and Tenant/Landlord Insurance.
• Ensure email is regularly checked for incoming enquiries & deal with promptly
• Follow Key checking in and out procedure
• Organise, prioritise & undertake personal work in an efficient & logical manner.
• Liaise with Customer service team – take action on any tenant requests such as renewals, call backs promptly

Key Skills:

• Organise, prioritise & undertake personal work in an efficient & logical manner
• Must have strong administration background and ability to organise workload
• Comply with ARLA best practice and agreed procedures regarding all aspects of work.
• Must have good IT literacy, familiar with Outlook, Word and Excel
• Sound problem solving abilities with a good and appropriate use of initiative
• To be dressed smartly & well presented at all times in line with company dress code
• Maintain an enthusiastic & high energy approach to work.
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