• Provide import and export support to the Operations team.
• Prepare and complete transport, shipping, and related documentation accurately.
• Maintain accurate records and perform data entry tasks.
• Communicate with customers, ports, terminals, and transport providers across the UK.
• Answer incoming telephone calls and direct enquiries to the relevant department.
• Assist with the preparation of reports, presentations, and operational documents.
• Utilise internal systems and software to manage operational processes efficiently.
• Support the coordination of shipments and day-to-day operational activities.
• Work collaboratively with colleagues to ensure smooth and efficient operations.

REQUIREMENTS 

• Experience working within logistics, shipping, freight forwarding, imports, or exports.
• Excellent communication skills 
• Proficiency in Microsoft Excel and word for administrative task 
• Knowledge of transport, shipping, and customs documentation.
• Experience liaising with ports, terminals, and customers.
• Previous experience using Destin8 would be advantageous.

S93