FREIGHT FORWARDING ASSISTANT 

• £25,436 - £30,000 Depending on experience 
• 08.30- 17.00 
• Immingham
• Permanent

Job Overview
We are looking for a motivated and ambitious Freight Forwarding Assistant to join a well established logistics company. Reporting into the forwarding department, you will assist in the smooth day-to-day running of forwarding operations  The successful candidate will play a key role in ensuring high levels of customer service while supporting import, export, and logistics operations

Job Role 

• Manage and support freight forwarding activities from quotation through to invoicing.
• Coordinate import and export shipments, ensuring compliance with customs regulations.
• Complete and process customs entries for both import and export movements.
• Liaise with shipping lines, hauliers, customers, and overseas partners.
• Obtain and negotiate competitive rates with shipping lines and transport providers.
• Monitor shipments and proactively resolve any operational issues.
• Ensure customers receive excellent service and regular updates.
• Maintain accurate records and documentation.
• Support the development of efficient operational processes and service standards.

Key Skills 

• Previous experience within freight forwarding, logistics, shipping, or customs operations.
• Strong knowledge of UK and international import/export customs procedures.
• Experience completing customs entries.
• Understanding of road freight operations across the EU.
• Knowledge of shipping lines serving Iberian, Italian, Benelux, and Chinese markets.
• Strong negotiation and communication skills.
• Ability to work independently and as part of a team.
• Excellent problem-solving skills with a proactive approach.
• Good working knowledge of Microsoft Excel and Word.
• Ability to communicate effectively with stakeholders at all levels.
• Experience using Destin8 software.
• Knowledge of sea freight and international shipping operations.

What We're Looking For

• Is ambitious and eager to develop their career.
• Has a positive and proactive attitude.
• Can think outside the box to find solutions.
• Is committed to delivering exceptional customer service.
• Wants to make a real impact within a growing business

 
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