HSSEQ Support & Quality Coordinator (Permanent) – South Northumberland

We’re recruiting a HSSEQ Support & Quality Coordinator to strengthen our client's Quality Management System (QMS), support HSSEQ activities and drive continuous improvement across the business.

This role is key to how they manage Non-Conformance Reports (NCRs), HSSEQ observations and Root Cause Analysis (RCA)—ensuring issues are identified, understood and closed out in a structured, data-led way. You’ll work closely with engineering, operations and project teams to improve compliance, efficiency and operational performance.

Key responsibilities

• Manage and coordinate NCRs from identification through to closure
• Lead/support RCA activity, ensuring corrective actions are effective and measurable
• Track HSSEQ observations and drive timely follow-up and resolution
• Support internal and external audits, maintaining compliance with standards and procedures
• Maintain and improve QMS documentation, workflows and reporting systems
• Produce clear analysis of HSSEQ and quality data, highlighting trends and insights
• Develop dashboards, charts and reports for effective communication and decision-making
• Embed continuous improvement practices with engineering and project teams
• Explore and pilot AI-enabled tools to improve documentation, analysis and decision-making

About you

• Highly organised, detail-focused and able to bring structure to complex situations
• Strong problem-solving skills across technical and process-based issues
• Analytical mindset—able to identify patterns, trends and root causes
• Confident turning data into clear visual outputs (dashboards/graphs/charts)
• Curious about AI/digital tools and proactive about improving ways of working
• Strong communicator who can collaborate across technical and non-technical teams

Experience / qualifications

• Engineering background: degree in Mechanical Engineering (or related) or equivalent experience
• Experience with data/trend analysis and evidence-based decision making
• Process improvement experience (process mapping, workflow optimisation, CI initiatives)
• Competent with modern digital platforms and AI-enabled tools
• Understanding of quality systems, NCR processes or HSSEQ frameworks (highly desirable)

Location: South Northumberland

Contract: Permanent

For more information on this role please contact the recruitment team