Pay: £26,000.00 per year

Job Description:

Job title: Field Care Supervisor - Manchester
Salary: £26,000 plus car allowance

Sugarman health and wellbeing are looking for a dedicated and passionate Field Care Supervisor to join our fantastic team based in Manchester.

The ideal applicant will have a good understanding of the demands of homecare while consistently delivering excellent customer service. If this sounds like you, we’d love to hear from you! Our Field Care Supervisors are essential in ensuring safe, person‑centred, high‑quality care by supporting both our clients and our hardworking care team.

Please note: Applicants must drive and have access to their own vehicle

Key Responsibilities

• Arrange initial introductory visits for new packages of care referred to our Manchester service.
• Conduct risk assessments, create risk management plans, and develop person-centred care plans.
• Attend reviews with citizens, their families, and supporting Social Workers.
• Monitor, supervise, support, and mentor our care team.
• Ensure all documentation, reports, and administrative tasks are accurate, complete, and submitted on time.
• Work collaboratively with the Registered Manager and Quality Assurance Officer, Care Coordinators.
• Deliver personal and non-personal care to customers when required.

About You

To be successful in this role, you will:

• Have a genuine interest in health and social care and a passion for delivering excellent customer service.
• Bring empathy, a caring nature, drive, and ambition.
• Hold a full UK driving licence with access to a car.
• Ideally, hold NVQ/QCF Level 2 or 3 in Health & Social Care.

However, we welcome applicants without direct Field Care Supervisor experience.

If you have a background in care, strong organisational skills, and the ambition to grow into a supervisory role, we would still love to hear from you. Full training, mentoring, and ongoing support will be provided to help you succeed.

Why Work for Sugarman ?

• 25 days annual leave plus 8 bank holidays – promoting strong work/life balance.
• A professional, fun, and sociable team environment.
• Car allowance and paid mileage.
• Company mobile and laptop provided.
• EAP Service – access to an industry‑leading Employee Assistance Programme.
• Ongoing mentoring and training delivered face‑to‑face and via our e‑learning system.
• A clear and achievable career progression pathway.
• Life assurance cover.
• Employee referral scheme.
• Company pension scheme.

Inclusion, Accessibility & Support

We are proud to be a Disability Confident Employer.

• We encourage applications from candidates with disabilities and guarantee an interview if the minimum criteria are met — simply let us know when applying.
• Please tell us if you require any adjustments during the application or interview process.
• You are welcome to share the pronouns you use within your application.

At Sugarman, we celebrate diversity and know that a wide range of backgrounds, perspectives, and experiences makes us a stronger team. If you share our passion for delivering exceptional care, we would love to hear from you.

SHHC