Customer Service Administrator
Location: Reading, England
Customer Service Administrator required to join a fantastic company based in Reading.
- To receive, review & process orders quickly and accurately (Contract review)
- Receive & make telephone calls regarding queries for prices, stock availability & general information
- To advice customers on all types of technical query’s
- Receive & record customer complaints
- General system & administration duties
- Liaise with the production team for lead times
- Liaise with the despatch team for deliveries
- To be efficient and thorough in all duties undertaken
- Work accurately under pressure
- To ensure the sales office is kept tidy and in good operational order
To be considered:
- Flexible & adaptable to work duties
- Excellent telephone manner
- Operates well in a ‘team’ environment
- Sales & Service driven
- Attention to detail
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