Accounts Receivable 

At ESS, our motto is “Every day counts!” In 2023, we partnered with PSI to expand our national impact and better support evolving educational needs. Together, we’re dedicated to making a difference in students' lives every  student, every day.

We are seeking a candidate to join our team and manage the accounts receivable process in our local PSI office in Twinsburg, OH. 

OVERVIEW:

The successful Accounts Receivable Specialist will be responsible for managing the process to ensure timely and accurate invoicing, payment application, and customer account maintenance. This role plays a key part in maintaining healthy cash flow and delivering excellent customer service.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Generate and distribute accurate invoices to customers in a timely manner.
• Apply customer payments to the NetSuite system, ensuring proper allocation and reconciliation.
• Maintain and update customer accounts, including processing refunds and issuing credit memos.
• Respond to customer inquiries regarding billing and account status with professionalism and clarity.
• Collaborate with internal departments to identify and implement process improvements in billing and collections.
• Follow up on overdue accounts, resolve billing discrepancies, and ensure timely collection of outstanding payments.

QUALIFICATIONS & EXPERIENCE:

• Minimum of three (3) years of experience in accounts receivable or a related financial role. Associate or bachelor’s degree in accounting or finance strongly preferred.
• Experience with NetSuite or similar ERP systems is a plus.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office programs, especially Excel.
• Ability to work independently and as part of a team in a fast-paced environment.

ESS ADVANTAGES:

• Health insurance (medical, dental, vision)
• 401(k)
• PTO (sick, vacation, holidays, Mental health day, Volunteer time off)

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 25 pounds.

While performing the duties of this job, the employee regularly sits, uses hands to finger, handle, or feel, reaches with hands and arms, and talks or hears.

VISION REQUIREMENTS

Close vision (clear vision at 20 inches or less) to work on the computer.

WORK ENVIRONMENT

This position works in an environment with moderate noise level. (Examples: business office with computers and printers, light traffic.)

Note: Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons, with or without notice. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.