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Luxury Supervisor London

Luxury Supervisor London (NCU/SS/LON/001) London, England

Salary: GBP30000 - GBP32000 per annum + + Commission and Fantastic Benefits
***NEW ROLE***
Luxury Supervisor London
£32,000 + Commission and fantastic benefits

My client is seeking a dynamic and motivated Luxury Retail Supervisor to join their team. As a Luxury Retail Supervisor, you will play a key role in ensuring the exceptional service and presentation of their luxury retail store. You will lead a team of retail associates, provide guidance, and strive to exceed customer expectations while maintaining a strong brand image.

Responsibilities:

1. Team Leadership:
- Lead, mentor, and motivate a team of retail associates.
- Set clear performance expectations and provide regular feedback.
- Conduct training sessions to enhance product knowledge and customer service skills.

2. Customer Service:
- Ensure an exceptional customer experience by greeting and assisting customers.
- Handle customer inquiries and resolve issues in a professional and timely manner.
- Maintain a welcoming and luxurious in-store atmosphere.

3. Visual Merchandising:
- Oversee the visual presentation of the store, ensuring products are displayed attractively.
- Monitor inventory levels and assist in stock replenishment.
- Collaborate with the visual merchandising team to create captivating displays.

4. Sales and Performance:
- Meet and exceed sales targets and KPIs.
- Analyse sales data and trends to identify opportunities for growth.
- Drive sales through up-selling and cross-selling strategies.

5. Store Operations:
- Ensure the store is clean, organized, and well-maintained.
- Manage cash registers and handle daily cash reconciliation.
- Assist in the implementation of company policies and procedures.

6. Inventory Management:
- Assist in receiving and managing inventory shipments.
- Conduct regular stock checks and report discrepancies.
- Collaborate with management to optimize stock levels.

Qualifications:
- Previous retail supervisory or management experience in luxury retail is preferred.
- Strong passion for luxury brands and products.
- Excellent communication and interpersonal skills.
- Proven ability to lead and inspire a team.
- Detail-oriented and able to maintain high visual merchandising standards.
- Ability to work in a fast-paced and dynamic environment.
- Basic knowledge of inventory management and point-of-sale systems.
- Flexibility to work weekends, evenings, and holidays as needed.

I would love to share more information and tell you more about the role!
✉️ natasha.uppal@mandevillerecruitment.co.uk
☎️ 01628600782
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