This position is no longer open for applications

Blue Arrow are currently looking for a Recruitment Consultant to join as a commercial temps controller. You will be reporting to the Associate Director and the purpose of the Role: To maximise sales and temporary gross margin within your area of responsibility through
the timely supply of flexible employees to clients, providing service excellence to clients and candidates by embracing Blue Arrow’s promise based culture. To ensure that Blue Arrow’s values are reflected in every activity
and that your actions continually work towards achieving high road recruitment practices that are aligned to
enhancing the lives of everyone that touches Blue Arrow.

Tasks/Duties/Responsibilities
Key Responsibilities:
Sales
 Proactively develop new business opportunities by identifying and establishing relationships with existing and
prospective clients (including networking with flexible employees)
 Manage and maintain an accurate client database and a programmed tele-sales campaign, including lead/prospect
qualification, appointment making and business generation
 Promote all available flexible employees through proactive candidate marketing calls
 Enhance the national and local sales initiatives by ensuring all appropriate leads are recorded for action in line with
the company business development plan
 Promote temp to perm placements by proactively identifying permanent opportunities for flexible employees
Recruitment.
 Prepare and facilitate the ongoing attraction, selection and recruitment of suitable candidates ensuring we have
optimum levels of flexible employees available to meet client needs
 Screen, interview, assess, take-on and deploy flexible employees in line with Company standard operating
procedures
 Ensure all flexible employees have verified terms of employment and are aware and comply with client and statutory
requirements
 Provide an excellent level of service by embracing Blue Arrows promise based culture
 Ensure that you bring our beautiful basics to life in branch each and every day without fail
August 2018
Service
 Ensure that all customer relationships are on a journey to achieving high road recruitment practises that are aligned
to enhancing the lives of everyone that touches Blue Arrow
 Maintain an accurate database by regularly updating temporary employee and client profiles through a structured
contact management approach
 Obtain full booking details (including all necessary health and safety information) and person specifications from
relevant clients in order to maximise each opportunity for temporary placements
 Ensure all clients have signed Conditions Of Business (COBs) and that all rates are in line with Blue Arrow
expectations
 Proactively match flexible employees to client bookings
 Regularly review customer satisfaction levels through a diarised service evaluation programme in line with clients
expectations
 Arrange and attend client service visits
 Support other temp and perm desks, including across different sectors as required
Compliance - To ensure the region is operating efficiently and in compliance with all relevant legislation and
company standards.
 Understand, communicate and ensure compliance with our legal obligations, company policies and Company
expectations
Key Performance Indicators:
Specific targets to be agreed with your line manager, which include:
 £ Sales
 Gross margin
 Temps working
 Client base
 New clients
 Service visits
 Client retention
 Temp retention
 Average hours per temp
 Average timesheet value
 Candidate marketing calls
 Achievement of agreed operational targets/goals
 Budget delivery

Person Specification:
 Previous experience in recruitment or a similar sales/service environment
 Friendly, enthusiastic and outgoing individual
 Persuasive with excellent communication skills and the ability to sell concepts and ideas by influencing others
 Self-confident and able to work within agreed standards and procedures.

Blue Arrow offer a competitive basic salary with excellent bonus potential, monthly, quarterly and annually and outstanding career path opportunities. In addition we have incentives and promotional opportunities and rewards including expenses paid holidays. Blue Arrow offer training and progression that is 2nd to none and is a great place to work. If you would like to know more please call Marie Watson on 01142722600