Customer Service Coordinator (RL9199) York, England

Salary: GBP9.75 - GBP9.75 per annum + + excellent company benefits

We have an opportunity for a Customer Service Coordinator to join a growing and expanding company based on the outskirts of York, easily commutable on the A64.

As a Customer Service Coordinator, some of your duties will consist of;

  • Coordinating appointments for technicians to attend client sites in your geographical areas
  • Receive installation and removal requests via the website, phone, and email
  • Create installations plans and provide accurate quotes
  • Track and allocate workloads ensuring that internal technicians are utilised with work being balanced, rather than overusing external contractors
  • Confidently speak with all types of customers, service providers, retailers, and installation technicians
  • Demonstrate a determination to achieve objectives and overcome complex problems

This Customer Service Coordinator position comes with excellent company benefits such as;

  • Health Care
  • Life Assurance
  • Monthly incentives
  • Company pension scheme
  • Discretionary incentive paid quarterly (roughly £2978 per annum, subject to company performance against targets)

This will be working 35 hours per week Monday to Friday 9am – 5pm, earning a salary of £9.75 per hour.